Great Lakes

19900 E. 10 Mile Rd
St. Clair Shores, MI 48080-4412

Office Email




Great Lakes Market Center

July 19, 2010

Keller Williams Realty
19900 E. 10 Mile Rd
St. Clair Shores, Michigan 48080

Attention: Jake Hewitt

Recently I had my house for sale with another company for approximately 2 years. I had a lot of verbal offers but only one written offer. I was very frustrated and discouraged. My home was vacant and had 9 offers from other real estate agents willing to list my property. I spoke with all of the agents trying to get a feel for their willingness to help me. One was Sheryl Carpenter with your St. Clair Shores office.

I immediately found Sheryl, professional, knowledgeable, and above all honest. At our first meeting she came prepared with literature about your office, her credentials as a agent, and bottom line figures in the purchase of my home. As a representative of your company, Sheryl showed individual concern and willingness to help me out in any way possible day or night. She was in constant contact by either phone or by e-mail to keep me informed. Sheryl has gone "Above and Beyond" to make the transition of selling my home as easy as possible for me by taking on additional tasks that was not required as a agent. I felt the selling of my home was just that, "a Home" not a piece of property. That was due to Sheryl. Did I mention she sold my home within 5 days?

In closing, I would like to thank Sheryl Carpenter and Keller Williams for an excellent experience. As a customer, I feel you absolutely have a outstanding professional agent in Sheryl and a valuable asset to your organization. If I ever need  real estate services again, I know where to go. Thanks again.


Nancy Laforet
21900 Edmunton